Terms and conditions





Hi. At Tennerdealz we want all our members to feel that they know exactly where they stand with us from the beginning. This page is our terms and conditions page. It’s really important that you read and understand what we’ve written as it sets out what you can expect from us and vice versa.

By entering Our Site or creating an Account You are accepting these terms and conditions

One other thing we need to say is that we do change these terms and conditions from time to time and so you must always visit this page to see what changes we’ve made – we’ll assume that you have each time you contact us.

The formal bits follow. We’ve tried to make them easy to understand but they are still long and can be complicated. If you don’t understand anything, please get in touch

  • AGREEMENT  – this page is meant to form the basis of the relationship between us and both you and we agree to be bound by what it says

  • DEFINITIONS – The following words have the following meanings:



are Tennerworkz Limited  Company Reg No 08828644 a company registered in England and Wales whose registered office is at 145-157 St John Street London EC1V 4PW

Site is http//:www.tennerdealz.co.uk

You are a visitor to our site

Voucher means the Vouchers we offer through the Site

There are some more definitions at the bottom of the page


You warrant and agree that:

  • You have the right to make this Agreement with us and that you are over the age of 18 years.

  • You will have only one Account with us

  • You are using the Site for your own personal use and not for any trade or business purpose

  • Your username will not be offensive, suggest that you are someone else or that you represent a trade or brand name. We have the right to insist that you change a username if we think it breaks this term

  • If you make a purchase using a Voucher you have read and accept all the terms imposed by the merchant in relation to that purchase

  • If you follow any links we have on the site, you will read the t&c’s on the sites we link you to

  • You won’t use robots, spiders, scrapers or similar things on our site

  • You won’t try to get around any things we put on the site to stop or limit access to certain parts of it.

  • You won’t do anything that might cause our systems to crash

  • You won’t steal the site or any part of it for use in any other site or application

  • You won’t try to  modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any  programs we use in connection with this Site or the services it offers

  • You won’t copy imitate or use the trademarks and/or designs and/or layout or anything else which would usually amount to intellectual property and which we own



Either we or our business partners own all of the information and intellectual property on the site

You don’t have the right to copy or use any of that information or intellectual property other than to use the site unless we give that right to you


If you want to benefit from the site you must create an Account which will contain certain personal details.  When you create an Account you warrant and  promise that:

  • All information you submit is accurate and truthful

  • You will keep this information accurate and up-to-date

  • You will not share Your Account with anyone else

  • You will keep your Account details confidential

  • You will not give your username or password to anyone else

  • You must log off when you exit the Account – if you don’t then other people may be able to use it and we won’t be responsible for any losses you incur as a result.

Your Account will only be closed by us if you break these terms and conditions or if there has been no activity on the Account for   6 months and you don’t reactivate the Account after we have requested that you do so.

If any payment we send to your bank account is refused and you do not supply us with an alternative bank account within 28 days of us asking you, we may keep the monies in that account and you will be entitled to nothing

If you do anything which we think might be fraud, we have the right to report those actions to the Police and to the Merchants and any money standing to the credit of your account may be returned to the Merchants or kept by us to cover the costs we are put to in dealing with your fraud

You must authenticate your email address with us and if you change your address at any other time you must tell us.

If you have not authenticated your current email address with us; and/or  if it cannot accept service emails from us and/or you mark our emails as spam, abusive or junk then and in any such event, we can terminate your Account without notice to you

If we earn any commission on any transaction in which we are involved or any interest on any money deposited in your Account we may keep that commission and/or interest

You can, of course, cancel your Account with us at any time all you need to do is to email us at unsubscribe@tennerdealz.co.uk


We do not store credit card details nor do we share customer details with any 3rd parties.


By opening an Account with us you get the opportunity to buy Vouchers for goods and services  from a series of Merchants with whom we are affiliated.

No contract for the purchase of that Voucher will come into existence until we have acknowledged that purchase and payment for the Voucher by email to you

We will email you with full details of the Voucher and the next steps you must take. Unless you receive that email no Voucher has been purchased

Your contract with us is for the provision of the Voucher. Your contract for the provision of the goods or services shown in the Voucher is with the Merchant offering them and not with us. The Voucher is sold to you for and on behalf of the Merchant

You agree that you will make contact with the Merchant in the way we set down immediately after buying the Voucher and that you will make sure that you comply with all its conditions before you undertake any expense associated with the Voucher

You agree to comply with all conditions laid down by the merchants with whom we put you in touch

You agree that we may pass on to any Merchants for whose goods and/or services we have sold you a Voucher all or any of the personal information you have given us

If we or any Merchant you have dealt with suspects that you are involved in any abuse of the systems we and those Merchants operate either we or they may suspend any transaction you have entered into until that transaction has been verified as being legitimate

When using a link on the Site, you must use the buttons we provide – if you don’t our systems may no operate and the Voucher may be ineffective.

You understand that certain Vouchers may not be available:

  • if you click through more than once.

  • on repeat purchases

  • if the Merchant thinks that your transaction is not above board

  • if your Account is disabled

Unless we say otherwise a Voucher can only be used in the United Kingdom

If you lose a Voucher or it is stolen you must contact us as soon as you become aware of the loss and whilst we accept no obligation to do so we will do what we can to get you a replacement

You must use a Voucher before the expiry date stated on it. It will not be extended in any circumstances.


If you have any difficulty redeeming a Voucher you must contact us as soon as you can but in any event before the expiry date shown on it.  If the Voucher cannot be redeemed for any reason caused by the Merchant we will credit your Account with its value

If the Merchant does not provide goods or services as described in the Voucher (or as shown on the Site) you must tell us within 7 days of receiving the goods or services and we will investigate your complaint.


You may cancel your voucher purchase within 7 Days of Ordering.

If the Merchant does not deliver the goods or services offered in the Voucher we will investigate. Only then a refund a to your Account of the amount of that Voucher will be offered, as long as you tell us before the expiry date of the Voucher.

All refunds are credited within 14 days


We always try to bring you Vouchers which will save you money but we can never guarantee that any Voucher will give you a saving which you could not achieve elsewhere

We can never guarantee that a Merchant will honour its offers and you accept that our liability, if this happens, is limited to a credit of the amount you have paid for that Voucher.

You agree that we have no control over the way in which the Voucher is operated by the Merchant nor the services or goods it may provide and that we are not responsible for any losses of any nature which you incur in relation to the use of the Voucher. You agree that those rights have to be applied against the Merchant

You accept that the Merchants may change their offers and the conditions they apply to them and that we have no responsibility if that happens except the refund mentioned above.

Vouchers can only be used for their total value and you accept that no refund is due to you if you take only part of the goods or services offered

We do not accept liability for any aspect of the goods and services delivered to you by the Merchant and you accept that, in particular you have no rights to pursue us for any losses which you incur directly or indirectly as a result of your use or attempted use of the Voucher and that you have no right to claim any consequential losses from us

As far as we are allowed by law we deny liability for any losses of all kind which you incur from visiting the site. You use the site at your own risk

Nothing in these T&C’s excludes or restricts our liability for death or personal injury resulting from any negligence or fraud on our part.



Please see specific deal for delivery details.


When using any forums we may put up on the Site you agree to abide by the following rules:

  • You must not use obscene or vulgar language

  • Nothing you submit can be unlawful or otherwise objectionable and you must not use the Site to publich material which may be abusive, threatening, harassing, defamatory, racist, ageist or sexist

  • Nothing you submit may be designed to promote violence

  • All your posts must be in English (we may change this but at the moment we cannot moderate posts in foreign languages and will remove them)

  • You must not post links to other sites which may break these rules

  • You can’t use any forum to advertise

  • You must not impersonate anyone else

  • You may not post anything which contains any viruses, tojans, crawlers or anything else which might damage, interrogate or otherwise access our software, hardware or communications networks

We have the absolute right to moderate all posts on the Site and to remove any post which we do not want

When you submit a post you are warranting that you are the author of that post and that you own or have the right to use all the intellectual property rights associated with it and you agree that we may use your post for any reason and in any manner we choose without paying you, telling you or acknowledging you as the owner.

When viewing posts you accept that we are not the author and that any views expressed do not necessarily represent our views.

If you see a post which you find objectionable tell us as soon as you can and we will consider whether or not it should be removed.


We both agree that our Privacy and Cookie Policy forms part of these t&c’s.


We can’t promise that the Site will meet your needs; that it will work properly; that it will be fit for a particular purpose, that it will not infringe the rights of others.

We can’t promise that it will work with all systems; that it will be secure and that all information provided will be accurate.

We don’t give advice on this site. Please take this into account when you make any decisions

We take all reasonable effort to test material before placing it on the site. In the very unlikely event of any loss, disruption or damage, we cannot be held responsible for any loss, disruption or damage to your data or computer system which may occur whilst using material derived from the site.

We don’t have any control of any of the goods and services available through the site so we can’t guarantee them in any way


We never guarantee that the site will be available all the time and if it’s not available for any reason you can’t hold us responsible for anything you lose as a result

We have the right to change the site and the services it offers, suspend it or stop it at any time.



We don’t control any of the websites we link to and so we can’t be responsible for the content of such websites and disclaim liability for any losses which come out of you using them.

Just because we link to a site does not mean that we endorse or recommend that site

We can never guarantee that a link will work

If you find any link we offer to be offensive, please let us know and we will consider removing it

If you link to any other site using our site then you understand that separate conditions will apply to those sites and that we have no control over those conditions – so you agree that you will read and understand them before using those sites


We’ve already said this but we need to make it clear that these T&C’s will change from time to time and we don’t have the resources to let all our visitors know about the changes. As a result you MUST come back to this page to make sure that we haven’t changed the T&C’s and whenever you access the site, you are confirming to us that you are aware of any changes

We’ve also got the right to change the site as and when we want but these terms and conditions will still apply to any changes we make



    • Operative Law – This Agreement is made under the laws of England and Wales and that is the only jurisdiction which can govern it

    • Partnership/Joint Ventures  we and you agree that this Agreement does not form the basis of any partnership or co-venture

    • Effect Of Agreement – this Agreement supersedes any previous Agreement between the parties in relation to the matters dealt with in them and represents the entire understanding between the parties.

    • Time of the Essence – time will not be of the essence in any part of this Agreement

    • Warranties – all parties acknowledge and agree that they have not entered into this Agreement in reliance on anything said or promised by the other which is not in these T&C’s

    • Unenforceability – If a Court or other body says that any part of these T&C’s is unenforceable, the rest of them will stand.

    • Notices – If either you or we need to give formal notice to the other it must be done by email to address each of us gives to the other from time to time.

    • Entire Agreement – these T&C’s contain the entire understanding between us.



More definitions

Account: means collectively the personal/identifying information and credentials used by Users to access the services on the site


Content: means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Site;

Merchant: means any firm person or company supplying goods or services to you as a result of your having visited the site

User: means any person firm or company using this Site for any purpose